Riad
Adobe Acrobat, PDFs, and accessible forms
PDF and Acrobat Specialist
View SchedulePremium Support
The eLearning platform where real people have your back.
Every other platform leaves you with a help article and a chatbot. Eliquo gives Team and Enterprise subscribers direct access to the instructors who built the courses, without appointments and without the runaround.
Premium Support is included with Team and Enterprise subscriptions.
"I also enjoy the flexibility of the format. If I do not fully understand something the first time, I can easily rewind and listen again."
4Monthly lab topics
LiveInstructor-led sessions
No appointmentDrop in when you need help
Monthly Live Support Labs
Drop into a live session with an Eliquo instructor.
Bring your real work and get answers that move you forward. No ticket. No waiting. No appointment needed. Just show up during the scheduled session.
Human to human. Every session.
You are not submitting a ticket or waiting for a callback. You are joining a live session with the same instructors who created your courses, understand the tools, and can help solve the problem in front of you.
Drop in during any scheduled session. No appointment required.
Kam
Graphic design and video, including accessibility
Design and Video Specialist
View ScheduleMike
Microsoft Office, including accessibility
Microsoft and Web Specialist
View ScheduleMike
Web accessibility and development topics
Microsoft and Web Specialist
View ScheduleAlso Included
Everything else in your corner.
Live Labs are the centerpiece, but Premium Support goes further for teams that need adoption, onboarding, and stronger outcomes.
Personalized Account Orientation
Every Team and Enterprise subscriber gets a live onboarding session with an Eliquo representative, so learners and administrators start clearly.
Discounted Private Instructor-Led Training
Team subscribers receive 25% off private training. Enterprise includes one complimentary full-day session, with additional private training available at a discount.
Early Access to New Courses
Subscribers get first access to new courses, live webinars, and beta content, with feedback shaping what Eliquo builds next.
Team vs. Enterprise
Premium Support by plan.
Plan details
Compare the Premium Support features included with Team and Enterprise subscriptions.
Scroll sideways on smaller screens to compare every column.
| Support feature | Team 5-25 users | Enterprise 25+ users |
|---|---|---|
| Monthly Live Lab sessions Drop-in instructor-led support sessions covering Acrobat, design, video, Microsoft, and web accessibility topics. | Included | Included |
| No appointment drop-in format Join during the scheduled session without opening a ticket or booking time in advance. | Included | Included |
| Personalized account orientation Live onboarding support to help learners and administrators get started clearly. | Included | Included |
| Early access to new courses and beta content Preview upcoming training and provide feedback before new material is released widely. | Included | Included |
| Private training discount Discounted instructor-led sessions for teams that need custom training beyond self-paced learning. | 25% off | 25% off additional private training |
| Complimentary full-day private training Enterprise onboarding includes a private full-day training session at no additional charge. | Not included | Included |
| Dedicated admin onboarding session Additional rollout support for administrators managing larger teams and wider adoption. | Not included | Included |
Ready to see real support?